The terms set out herein shall form an integral part of our Terms and Conditions which you may access here. You acknowledge that these terms of cancellations and returns are limited to direct sale by us to you and that these terms of cancellations and returns are not available in case of a sale by a third party. These terms apply for all modes of purchases made from us on the Site, social media platforms, WhatsApp or any other online mode of communication through our customer relations executives or at our stores. All purchases from our stores shall also be subject to the terms and conditions specified on your purchase receipt / invoice and to the extent that the said terms are inconsistent with the terms mentioned herein, the terms mentioned in your purchase receipt / invoice shall prevail.
Cancellation of an order or a part of an order is valid only if it has not been processed yet. Until then the ‘Cancel’ button against an order will be active. Upon cancellation, a refund will be initiated if the payment has already been made.
You can also raise a return request within 24 hours of delivery by us after stating a valid reason for return. No requests placed beyond this period would be entertained. Products will be considered for return only if it is unworn and in perfect condition, and with all tags still attached. We are not liable for any damages caused to the product during transit from Customer to us.
The amount paid by you will be refunded to your account within 5 to 7 working days of receiving the product and your bank account details for such reversal. We cannot process a cash refund under any circumstances. Any delay in processing the refund will be intimidated to you. Any other product identified as non-returnable, non-refundable or non-exchangeable at the time of purchase will be deemed to be so.
First ever Multi Designer Jewellery House that showcases Gold jewellery, Silver jewellery and even fashion jewellery from renowned designers all over the world!